Catering Sales Manager

Description

Join our dynamic team as a Catering Sales Manager, where you will play a pivotal role in driving sales and creating unforgettable experiences for our clients. In this position, you will be responsible for servicing clients. Meeting with clients to discuss details of their programs and create the BEO's to be distributed. Your passion for hospitality and attention to detail will help elevate our resort's reputation as a premier destination for exceptional wedding events and celebrations.

• Sells banquets and banquet service to organizations and individual.
• Use suggestive selling techniques to enhance group programs and increase revenues.
• Handles incoming inquires and books premium business.
• Sell, plan and follow through on social event inquires.
• Respond to walk-in sales and banquet business as required.
• Assists the Director of Sales in marketing through outside sales and telemarketing in regard to Group rooms, F & B, Golf, Activities, Spa and Marina.
• Plan details of booked functions with group contracts for assigned markets and designated clients.
• Gathers as much information as possible so each function can proceed smoothly.
• Prepares banquet event order (BEO’s) forms clearly and detailed after conclusion of interview and booking with client.
• Assist group guests with any special requests, problems, or concerns that may arise.
• Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction.
• Responsible for following through on all off-site catering functions.
• Coordinate outside contract services for assigned groups and post charges accordingly.
• Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor.
• Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment.
• Attends catering, sales and food and beverage meetings as scheduled.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage
• Proven sales and supervisory experience in resort food and beverage
• Proficiency in Springer Miller, Microsoft Word, Excel and Delphi
• Have a valid driver's license

While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk.