Front Desk Agent

Enjoy advanced scheduling and the flexible scheduling using our app—perfect for achieving better balance while pursuing your passion in the hotel industry!

What You'll Do

• A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations

• Check the guest in and out efficiently and in a friendly manner

• Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures

• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings

• Assist in maintaining the cleanliness of the lobby and entrance

• Ensure security and confidentiality of all guest and hotel information

• Effectively respond to and resolve guest concerns or complaints

• Perform other duties as assigned

What You'll Bring

• Strong communication skills

• A passion for customer service

• The ability to be flexible and adapt to any situation

• A desire to work as part of the front desk team

• An outgoing personality with a positive attitude

• Previous hospitality experience always helps, but not required

• The ability to stand and move at a fast pace for long periods of time. Must be available to work weekends and holidays as necessary

What You'll Get

• Comprehensive Medical, Dental, and Vision Insurance

• Vacation and Paid Time Off (PTO) plans

• Wellness benefits including complimentary counseling sessions and virtual doctor visits

• Option for DailyPay- choose when you get your paycheck

• A Tuition Reimbursement Program

• Discounts on hotel rooms, dining, and entertainment experiences.

• A 401(k) savings plan

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.